iPayment is one of the largest and most stable providers of credit and debit card-based payment processing services in the United States. Currently, iPayment provides risk management, fraud detection, merchant support and chargeback services in connection with disputes with cardholders to approximately 145,000 merchants throughout the country. Nilson report, a publication specializing in consumer payment systems worldwide, listed iPayment as one of the top bank card acquirers in the country.

As of December 31, 2008, iPayment and its wholly-owned subsidiaries employed 329 full-time personnel, including 16 information systems and technology employees, 34 risk management employees, 213 in operations and 66 in sales and administration.

Since 2002 Ipayment Protected, an independent sales organization of iPayment, has worked to worked diligently with small to medium sized banks, associations and merchants that have traditionally been underserved by the processing industry.

Ipayment Protected President, Drew Aiello and Vice President, Jerry Mack bring over 45 years of Banking and financing background to the iPayment family, which gives them the knowledge and experience to offer extremely competitive pricing, comprehensive education and unmatched customer service.

Since 2002 Ipayment Protected has grown by building long lasting relationships with a diverse portfolio of merchants and organizations stretching from Maine to Florida. We are proud to have an annual attrition rate of less than 6% where the industry standard is over 18%. This has been accomplished through competitive pricing and superior service. Over the years our agents have answered questions and delivered replacement terminals on weekends and holidays. We also pride ourselves on spending time educating our clients on all facets and changes in our industry. We firmly believe that taking the time to understand a merchant’s business will enable us to educate that merchant as to the best ways we can save their business money.

Drew and Jerry formed a mortgage partnership in 1995. The mission was to help homeowners find financing through non traditional means. This partnership focused on giving banking institutions a source to help homeowners that may not meet traditional guidelines. The program was such a success that most of the institutions eventually were able to bring the program in house. This venture enabled them to form IPayment Protected in 2002.

Drew is a graduate from Boston University with a degree economics and a minor in money and banking. He began his financial services career with Smith Barney as a stock broker in Boston. In 1992 Drew and Karl Grimstad (President of iPayment, Inc.) accepted an offer with Legg Mason in Tennessee to further their investment banking career, and he was employed with them until he moved back to the capital region in 1994. He has served as the past President of the Upstate New York Creditor’s Association.

Jerry is an acute leukemia cancer survivor, which is why he has served on the board, and was the treasurer for, the Leukemia and Lymphoma Society. He is also one of the founders and advocates for IPayment Protected’s Community Dividend – Philanthropic program which aims donations at the charity of our banking partners’ choice. Jerry won a basketball scholarship to Saint Francis University where he earned a degree in economics with a minor in industrial relations. His career in banking started in the sales unit at National Savings Bank before he was promoted to supervisor. He was instrumental in bringing a financial services provider to National Savings Bank and was responsible for the development and implementation of a mortgage process that integrated both front office sales and back office staffing.

Jay joins IPayment Protected after having served as the COO for Shark Investing, Inc. and the Senior Business Development Manager for the Economic Development Council in Manatee County, Florida. Throughout his career he has been an advocate for small and large businesses by serving on committees and boards for Gulf Coast Business Finance, Enterprise Florida, Tampa Bay Partnership, The High Tech Corridor Council, Sarasota Manatee Manufacturers Association, various Chambers of Commerce, Port Manatee and more. He holds both a BA and MA from the University of Maine.