Resource Center

Resources for Merchants, Partners & Agents

Below are guides and forms to help you understand and maintain your IPayment Protected account. If you are unable to locate the information you’re looking for, please don’t hesitate to contact Kathy Manning at 1-866-729-6369 or email us at info@IPaymentProtected.com.

Guides

Merchant Services Program Guide

As part of your Merchant Processing Agreement, this form contains important and detailed information about operating procedures.

Voice Authorization Guide

This guide offers step-by-step instructions when calling for voice authorization on a card transaction.

E-Commerce Risk Management Guide

This guide is designed to reduce your exposure to fraudulent activity and offer guidance as to what recourse you have regarding disputes from genuine customers.

CISP Visa Disclosure Form

This guide is outlines what you need to know to be in compliance with the security requirements of Visa® and MasterCard®.

CISP Compliant List of Services Providers

This guide is a list of compliant service providers.

PABP Compliant List of Software

This guide is a list of PABP Validated Payment Applications.

Forms

Address Change Form

Use this form to update your address and contact information and fax it to 877-308-4523.

Business Change Form

If the name of your business has changed, fill in this form and fax it to 877-308-4523.

Card Type Addition/Change Form

Use this form to add or change a credit or debit card for processing and fax it to 877-308-4523.

Processing Limit Change Request Form

Fill in this form to request a change to your processing limit and fax to877-308-4523.

DDA Change Form

Use this form to change your bank account number for ACH debits/credits and fax it, along with a voided check to 877-308-4523.

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