Resources For Our Merchants, Partners and Agents

Below are guides and forms to help you understand and maintain your IPayment Protected account. If you are unable to locate the information you’re looking for, don’t hesitate to contact Kathy Manning at 518-788-8365 or email us at [email protected] or [email protected].

If you have any questions about the resources on this page or need something you can’t find here, please also feel free to reach out about it.

If you are unable to locate the information you’re looking for on the website, don’t hesitate to contact Kathy Manning at 518-788-8365 or email us at [email protected] or [email protected].

Resources Form

Beneficial Ownership Addendum

Use this form to complete your certification of beneficial owner(s) and fax to 518)458-2485.

Banking Change Request Form

Request to change depository account. Fill in this form and fax it to (518) 458-2485.

Amendment to the Merchant Bankcard Agreement

Please complete the form in full and fax it to (518) 458-2485.

W-9 Form

Fill in this form to request a change to your processing limit and fax to (877) 308-4523.

DDA Change Form

Use this form to change your bank account number for ACH debits/credits and fax it, along with a voided check, to (518) 458-2485.